Help Center
How can we help you today?
Discover everything you need to know about using Areti — fast, clear, and always available.
How you can open an account?
There are two ways in which you can apply for an account opening:
- Directly through the page by Personal / Business: Apply Now
- Or write directly to cx@aretibank.com
requesting the information.
What types of accounts we can offer you?
Our type of accounts are:
Are there any fees?
You can find the information at:
Fees, Rates & Charges.
Is there a limit of amount to receive transfers?
No, we do not have restrictions regarding the amounts you expect to receive.
How can you change your personal information?
For this, you must formally make the request to the mail cx@aretibank.com or through our online banking, indicating the reason and current information you want to add.
How you can make a transfer from Areti Online?
To make transfers from Areti Online, use the following link Areti Online.
How you can receive transfers? where is that information?
For any questions about transfers, please contact us at cx@aretibank.com.
How you can open a Certificate of Deposit (CD)?
To open a Certificate of Deposit (CD) you must have an account at Areti Bank to later request it. One of our executives of Customer Experience will guide you through the process. You can make this request by cx@aretibank.com.
When can you renew a Certificate of Deposit (CD)?
The Certificate of Deposit will expire on the date shown in your application. Before that, we’ll contact you to confirm whether you want to renew or cancel it. Once we hear from you, we’ll proceed accordingly.
Online Banking
All individual and corporate customers using the new electronic banking system must change their password on their first access to the new system.
Send & Receive money
You can see how to send and receive money by clicking on the see more button.
Calendar
To help you schedule your transactions, we detail the non working days -at the bank- for holidays. Remember that, in any case, you can write us at: cx@aretibank.com
Frequently asked questions
Yes—our card uses top-tier encryption and fraud protection. You also get instant freeze/unfreeze control.
Of course! You only need internet access to open an account. Please note that specific regulations may apply depending on your country of birth and current country of residence.
Yes, the virtual card can be added to digital wallets. You can download and use it across multiple platforms, including Apple Pay and Google Pay.
Are you ready
to take control?
Join the new wave of digital banking. Open your Areti account in minutes and manage your finances with confidence, wherever you are.